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Terms of Service

Last updated: February 20, 2026

1. Acceptance of Terms

By accessing or using Vendly ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. These terms apply to all users, including visitors, registered users, and paying customers.

2. Description of Service

Vendly is an AI-powered database analyst that allows you to connect your databases and query them using natural language. The Service is provided on an "as is" basis and is subject to change without notice.

3. Account Registration

To use the Service, you must create an account. You agree to:

  • Provide accurate and complete registration information.
  • Keep your credentials secure and confidential.
  • Notify us immediately of any unauthorized use of your account.
  • Be responsible for all activities that occur under your account.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations.
  • Connect databases you are not authorized to access.
  • Attempt to reverse-engineer, disassemble, or circumvent security measures.
  • Transmit malware, viruses, or any harmful code.
  • Resell or sublicense access to the Service without written permission.
  • Use the Service for any unlawful or fraudulent purpose.

5. Data and Privacy

Your use of the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of information as described therein.

We do not store the contents of your databases. Database connection credentials are encrypted at rest. Query results are used only to generate responses and are not retained beyond your session.

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Vendly and its licensors. You may not copy, reproduce, distribute, or create derivative works based on any part of the Service without our prior written consent.

You retain all rights to data in databases you connect. By using the Service, you grant Vendly a limited, non-exclusive license to access your data solely to provide the Service.

7. Subscription and Billing

Paid plans are billed on a recurring basis. By providing payment information, you authorize us to charge the applicable fees. Fees are non-refundable except as described in our Refund Policy.

We reserve the right to change pricing with at least 30 days notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.

8. Disclaimers

The Service is provided "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that AI-generated query results will be accurate or complete.

9. Limitation of Liability

To the fullest extent permitted by law, Vendly shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Termination

We may suspend or terminate your account at any time if you breach these Terms. You may cancel your account at any time through account settings. Upon termination, your right to use the Service ceases immediately.

11. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in Delaware.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or by a notice within the Service. Continued use after changes are posted constitutes your acceptance of the updated Terms.

13. Contact Us

If you have questions about these Terms, please contact us at legal@vendly.ai.